Where Is My Order?
Once your order has shipped, you’ll receive a shipping confirmation email from Zynqle with your tracking information.
The email includes a tracking link so you can follow your package from dispatch through delivery.
How to Track Your Order
Open your Zynqle shipping confirmation email and select the tracking link provided. This will show the latest tracking updates available for your shipment.
Please allow some time for tracking information to become active after your order is handed over to the carrier. Updates may not appear immediately after a tracking number is created.
Shipping Carrier
The carrier may vary depending on the product, package size, fulfillment location, and shipping service used for your order. Orders within the United States may be handled by USPS, UPS, FedEx, or another logistics partner.
Because the carrier can vary, we recommend using the tracking link in your shipping confirmation email rather than visiting a specific carrier website.
When Will I Receive Tracking Information?
Tracking information is normally created after your order has been processed and prepared for shipment. Once your order has been dispatched and tracking details are available, we’ll send you the shipping confirmation email.
Tracking Has Not Updated
It is normal for tracking information to take some time to update after a shipment is created. If there are no immediate updates, please allow time for the carrier to scan and process your package.
Still Need Help?
If you have not received your tracking information, your tracking link is not working, or you have questions about your shipment, please contact our support team.
Please include your order number so we can locate your order and assist you.